Were you not able to start at the race?
If you registered online via Datasport and have cancellation insurance, you can request reimbursement from the insurance company. Here you can read the general insurance conditions.
The following documents must be submitted to Europäischen Reiseversicherungs AG:
- Confirmation of payment from Datasport, which shows that you took out cancellation insurance.
- A detailed medical certificate that confirms the illness or accident.
If the request is accepted, you will automatically receive a Datasport voucher to the amount insured. The Datasport voucher enables you or other people to register online free of charge for any event in the Datasport event calendar.
Voucher or cash payment?
Do you want to be paid in cash? Then please inform us upon receipt of the voucher and we will refund you the voucher amount minus a small fee.
Europäische Reiseversicherung ERV
St. Alban-Anlage 56
Tel.: +41 58 275 27 27
Fax.: +41 58 275 27 30